Welcome to the AquaFree FAQ page! Here you’ll find answers to some of our most common questions about residential and facilities maintenance and cleaning.


If you don't see your question answered here, please don't hesitate to contact us directly.

What areas do you service?

We Service Your Area

AquaFree Facilities Services Inc. proudly serves businesses and homeowners throughout the Maryland, D.C., and Virginia regions. If you are unsure whether you fall within our service area, please give us a call!

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How do I get a price quote for your services?

Are you licensed and insured?

What are your hours of operation?

COMMERCIAL CLEANING SERVICES: (Floors, Carpet, Tile & Grout, Ducts, Construction Cleanup, Windows & More)

  • Can you handle the cleaning needs of a large facility?

    Yes. We are equipped to handle commercial projects of any scale, from a single office to a multi-floor building or large retail space. Our team and equipment are scalable to meet your specific needs.

  • How long will our floors take to dry?

    Drying time depends on the service. For commercial carpets, our low-moisture cleaning options are ready for foot traffic in as little as 1-2 hours. Our deep extraction cleaning typically dries in 6-10 hours. Tile and grout floors are usually dry and ready for use within 1-3 hours. We always work with you to choose the method that best fits your operational schedule.

  • Do you offer ongoing maintenance plans?

    Yes, we specialize in creating customized maintenance programs for our commercial clients. Regularly scheduled cleanings (quarterly, semi-annually, etc.) are the most effective way to protect your flooring investment and maintain a consistently professional appearance.

RESIDENTIAL CLEANING SERVICES: (Floors, Carpet, Tile & Grout, Ducts, Landscaping, Windows & More)

  • Can you handle the cleaning needs of a large facility?

    Yes. We are equipped to handle commercial projects of any scale, from a single office to a multi-floor building or large retail space. Our team and equipment are scalable to meet your specific needs.

  • Are your cleaning products safe for my children and pets?

    Yes. The safety of your family is our top priority. We use high-quality, non-toxic, and biodegradable cleaning solutions that are powerful against dirt but completely safe for both children and pets once the floor is dry.

  • Do I need to move my furniture before you arrive for a carpet cleaning?

    We ask that you please remove any small, fragile, or valuable items. Our technicians will carefully move light furniture like small tables, chairs, and sofas. For heavier items like beds, dressers, or entertainment centers, we typically clean around them to ensure the safety of your belongings and our team.

  • Why does my grout look dirty even though I mop all the time?

    Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.Grout is a porous material that absorbs dirt and grime that regular mopping can't lift out. In fact, mopping often pushes dirty water into the grout lines, causing discoloration over time. Our professional high-pressure cleaning process is designed to flush out that embedded dirt, restoring the original color of your grout.

  • Is it really worth it to seal my grout after cleaning?

    We highly recommend it. A professional-grade sealer creates an invisible barrier that blocks the tiny pores in your grout. This prevents dirt and spills from soaking in, makes your own cleaning more effective, and keeps your grout looking pristine for much longer. It's the best way to protect your newly cleaned floors.

Contact Us Anytime


Best Cleaning
Service Company

Servicing Washington D.C., Maryland, and Virginia.